Help & ideas
How can we help?
Storyus is a small team, and a person reads every message that comes in. Start with what you need - the guide answers a lot of it on the spot.
Viewing stories
Something you expected to see isn't there, or a page isn't behaving.
Creating stories
Writing, photos, video - something in the making of a story is stuck.
Running a collective
People, roles, invitations, settings - the looking-after side.
Signing in & your account
Passwords, email confirmation, or your account itself.
An idea for Storyus
Something Storyus should do, or do better. We keep every one on record.
Report content
Something on Storyus that shouldn't be here. Anyone can report - no account needed.
Trouble viewing stories
Before you write - these usually have the answer:
- Arriving - Signing in, your front page, and finding your collectives.
- Who sees what - Roles and privacy - why a story shows for one person and not another.
- Ways to read - Browse, streams, collections and the other ways in.
Writing to us
Messages and ideas come from signed-in Storyus accounts, so we know who we're talking to. Sign in and this page grows a form.